Pentingnya Edukasi Kebersihan dan Kesehatan untuk Menunjang Layanan yang Berkualitas di Lingkup Pariwisata

Authors

  • Joel Fernandes Gultom IAKN Tarutung
  • Yonathan Hutajulu IAKN Tarutung
  • Apri Twenty Sirait IAKN Tarutung
  • Garry Anderson Nainggolan IAKN Tarutung
  • Selfianus Pahabol IAKN Tarutung

DOI:

https://doi.org/10.62383/humif.v2i1.1145

Keywords:

Tourism Hygiene Education, Hotel Sanitation, Hygiene

Abstract

Hygiene and health education has an important role in supporting quality services in the tourism sector. With increasing awareness of the importance of sanitation and health, tourists are now more likely to choose destinations that prioritize cleanliness as part of their experience. This research aims to analyze the influence of hygiene and health education on service quality in the tourism sector, both from the perspective of industry players and tourists. The method used is literature study and interviews with tourism business actors in various regions. The research results show that consistent implementation of hygiene education can increase tourist confidence, create a safe and comfortable experience, and increase the competitiveness of tourist destinations. Therefore, integrating hygiene and health education programs into tourism management is a strategic step to support the sustainability of this industry.

 

 

References

Brown, A., Smith, J., & Taylor, K. (2022). Hygiene Training in Hospitality Industry: Enhancing Customer Trust and Staff Skills. Journal of Tourism and Hospitality Management, 45(2), 123-140.

Garcia, P., Martinez, L., & Ortega, R. (2020). Sanitation Practices and Their Impact on Service Quality in Hotels. International Journal of Tourism Research, 28(3), 87-102.

Lee, S., & Kim, H. (2019). First Aid and Health Protocols in the Hospitality Sector. Journal of Hospitality & Health, 12(4), 231-245.

Ministry of Tourism. (2022). Protokol Kebersihan dan Kesehatan di Industri Pariwisata. Jakarta: Kementerian Pariwisata dan Ekonomi Kreatif.

National Hotel Management Board. (2021). Standards of Hygiene and Sanitation in the Hospitality Industry. New York: NHMB Publications.

Smith, R., & Jones, T. (2020). Cleanliness and Hotel Reputation: A Post-COVID-19 Perspective. Hospitality Review, 33(5), 56-78.

UNWTO. (2020). Tourism Sustainability Through Hygiene and Sanitation. Madrid: United Nations World Tourism Organization.

World Health Organization. (2021). Global Guidelines on Hygiene and Sanitation in Tourism. Geneva: WHO Press.

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Published

2024-12-26

How to Cite

Joel Fernandes Gultom, Yonathan Hutajulu, Apri Twenty Sirait, Garry Anderson Nainggolan, & Selfianus Pahabol. (2024). Pentingnya Edukasi Kebersihan dan Kesehatan untuk Menunjang Layanan yang Berkualitas di Lingkup Pariwisata. Hukum Inovatif : Jurnal Ilmu Hukum Sosial Dan Humaniora, 2(1), 244–249. https://doi.org/10.62383/humif.v2i1.1145

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